Our automatic installation of the stem extension doesn't work on some Windows systems. The extension we install uses partly Python scripting that is falsely flagged as a virus or malware. Therefore DJ.Studio isn't able to run the extension.
If you got a message in the software that led you to this article, please verify the following:
Does this path exist
Go with Windows Explorer to:%USERPROFILE%\AppData\Roaming\dj.studio.app\extensions\stems\dist\djstudio-stems
It should look like this
If you see the djstudio-stems.exe, try to run it by double click.
A. If it is installed correctly, it should show a command prompt open:
It will automatically close.
If this also succeeds, please contact support@dj.studio or use the Chat icon in the lower right corner of the DJ Studio application.
B. If the file is missing or you get an error when you double-click the djstudio-stems.exe, it's probably an antivirus program that has moved our djstudio-stems.exe to a quarantine folder:
B.1. Go to your antivirus software and restore this file
B.2. add djstudio-stems.exe to your exclusions.
You can also submit this file to your antivirus scanner for a false positive (or let us know which Antivirus blocks this so we can contact the vendor to get it on an allowlist).