You sign in to DJ.Studio with an account from Google, Apple, Microsoft, Facebook or Proton. Your license is linked to that account: the email address and the provider you chose.
You may also be looking for: sign in, login, log in problem, create account, Proton, wrong account, license not showing, change email, delete account, unsubscribe.
Quick answers
Question | Answer |
How do I sign in? | Choose Google, Microsoft, Apple, Facebook or Proton. You create a free account before you download the app. See below. |
Can I sign in with my own email and a password? | No, DJ.Studio doesn't store passwords. If you don't want to use Google, Apple, Microsoft or Facebook, you can use a free Proton email address. |
I paid, but DJ.Studio asks me to subscribe. | You're probably signed in with a different account. See "Which account is my license on?" below. |
I get "Something went wrong" when I sign in. | Try a different browser. See below. |
How do I change my email address? | Create a new account and ask support to move your license. See below. |
How do I delete my account? | Go to Settings > Account. See below. |
How do I stop your emails? | Click Unsubscribe at the bottom of any DJ.Studio email. |
Which sign-in options can I use?
Google (Gmail)
Apple
Microsoft
Facebook
Proton Mail, with an address ending in @proton.me, @protonmail.com or @pm.me. With Proton, you get a sign-in link in your mailbox instead of a password.
Don't have an account with any of these? You can create a free Proton address at proton.me, then come back and choose Sign in with Proton.
By signing in, you agree to our Terms of Service and acknowledge the Privacy Policy.
Why doesn't DJ.Studio use its own passwords?
It's the safest option. DJ.Studio doesn't store any passwords, so they can't leak. The sign-in provider only confirms who you are, and doesn't get any other information from you or from DJ.Studio.
How do I create an account and sign in?
You create your account before you download DJ.Studio. Creating an account is free, and you don't need to enter any payment details.
Go to the download page.
Choose Continue with Google, Microsoft, Apple, Facebook or Proton, and sign in. This creates your DJ.Studio account.
Download and install DJ.Studio. See Download and Install DJ.Studio.
Open DJ.Studio and sign in with the same account: the same provider and the same email address.
Bought DJ.Studio on our website or another website, and don't have an account yet? Create your account as above, then activate your license with the activation code from your email. See All about DJ.Studio Activation Codes.
Want to use a specific email address? Make sure it belongs to an account with one of the providers above, and sign in with that provider.
Which account is my license on?
Your license is linked to one email address and one provider. If you sign in with the same email but a different provider, for example Apple instead of Google, DJ.Studio creates a new, empty account, and your license won't show up.
So if you paid but DJ.Studio asks you to subscribe, or shows the trial screen:
Go to Settings > Account and check which email address you're signed in with.
Click Sign out, next to your email address.
Sign in again, with the email address and the provider you used when you bought DJ.Studio.
Not sure which one you used? Search your inbox (and spam folder) for "DJ.Studio". The "Your DJ.Studio license is activated" email shows which provider and email address your license is on. Your invoice shows the email address you bought it with.
Still not working? See DJ.Studio asks me to subscribe or shows the trial screen after I paid.
I get "Something went wrong" when I sign in
The security settings of your browser can stop the sign-in from opening DJ.Studio. Try a different browser, for example Chrome instead of Safari.
Still stuck? Start a chat and type DJS to talk to a person, or email support@dj.studio.
How do I change my login to a different email address?
To change your email address, please create a new DJ.Studio account using the new email address.
Email support@dj.studio with the email address of your old account and your new account + your account ID of your new account. You can find your Account ID in Settings > Account
We'll move your license to the new account as soon as possible.
My activation code was sent to the wrong email address
If there was a typo in the email address when you bought DJ.Studio:
If you can, get the code from that email address, for example by asking the person who has it to forward it to you.
If that's not possible, contact support with your proof of purchase, and we'll sort it out.
How do I delete my account?
Go to Settings > Account.
At the bottom of the screen, click the Delete account button.
Has your trial ended? Open DJ.Studio, click Account on the screen that says your trial has ended, and choose Delete account.
We delete your account and all the information we store about you.
Do you have an active license? Then you can't delete your account in the app. Start a chat and type DJS, or email support@dj.studio, and we'll help you. Deleting your account doesn't remove your license.
Good to know: if you sign in to DJ.Studio again later, a new account is created automatically. So after deleting your account, don't sign in again unless you want a new account.
How do I unsubscribe from your emails?
Open any email from DJ.Studio, scroll to the bottom, and click Unsubscribe.
Need a person? Start a chat and type DJS.